Dear Paris, your sharpener, unfortunately, has incorrect information. Heiniger intentionally removed "the bridge" from the blade support which is the same now for both Saphir and Opal. Please send you clippers for maintenance to the PetStore.Direct service center as we are the official service center trained by the manufacturer.
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We will notify you on events like Low stock, Restock, Price drop or general reminders so that you don’t miss the deal
